CareDesk™ by Teralife
Your Healthcare Command Centre
CareDesk™ is Teralife's dedicated coordination hub for patients, employers, and insurers. It acts as a single point of contact for every step of the medical journey — from the moment a diagnosis is made to full recovery.
By combining verified diagnostics, trusted specialists, transparent pricing, and hands-on case management, CareDesk™ ensures the right treatment route is followed — locally where possible, internationally when truly necessary.
What CareDesk™ Does
Diagnostic Verification
We review all medical reports to confirm accuracy before treatment begins.
Specialist & Hospital Matching
Patients are connected with vetted doctors and facilities suited to their condition.
Authorisations & Approvals
We coordinate with employers, insurers, or sponsors to fast-track approvals.
Treatment Scheduling
From surgery slots to imaging appointments, every step is booked and confirmed.
Travel & Logistics
If treatment is outside the patient's home city or country, we arrange transport, accommodation, and visa support.
Continuous Monitoring
We track treatment progress and keep all stakeholders updated.
Post-Treatment Follow-up
Recovery milestones are monitored and aftercare is coordinated.
Who Uses CareDesk™
Patients
Get a guided medical journey with one dedicated point of contact.
Employers
Reduce downtime and healthcare costs for employees.
Insurers
Prevent leakage, ensure treatment compliance, and get complete documentation.
NGOs & Sponsors
Track funded patient cases in real time.
Why CareDesk™ Is Different
Africa-First Coordination
Local treatment routes are prioritised before international referrals.
Transparent, No-Commission Pricing
Costs are clear and negotiated upfront.
Permanent Offices in Key Cities
Dar es Salaam, Bujumbura, and Lusaka for on-the-ground support.
Integrated with Teralife Programs
From HOPE PET-CT scans to visiting surgical camps.
Getting Started
Your journey to better health in four simple steps
Contact CareDesk™
Share your diagnosis or medical reports.
Verification & Planning
We confirm the best treatment route and get approvals.
Seamless Coordination
All bookings, travel, and documentation are managed for you.
Treatment & Follow-up
We stay connected until you're back on your feet.
Ready to Get Started?
Contact CareDesk™ today and let us coordinate your healthcare journey