Teralife for
Insurance Partners
One of East Africa's largest medical coordination platforms, working with insurance companies to improve patient outcomes, reduce claims leakage, and deliver transparent healthcare journeys.
Teralife is one of East Africa's largest medical coordination platforms, with permanent offices in Dar es Salaam, Bujumbura, and Lusaka. We work with insurance companies to improve patient outcomes, reduce claims leakage, and deliver transparent, verifiable healthcare journeys.
Our approach is built on verified diagnostics, trusted specialist networks, and a single point of contact through our CareDesk™ system — ensuring every insured member gets the right treatment, in the right place, at the right cost.
Why Insurance Companies Partner With Us
Verified Diagnostics
Prevents unnecessary or duplicate treatments.
Transparent Pricing
No hidden commissions; negotiated hospital rates.
Regional First Approach
Prioritises quality treatment within the region before exploring overseas options.
End-to-End Case Management
From first report review to treatment completion and follow-up.
Claims Documentation Support
Complete medical and travel records for smooth processing.
How CareDesk™ Supports Your Members
Diagnostic Verification
Our team reviews all reports to confirm accuracy before treatment begins.
Specialist Matching
We route cases to vetted hospitals and doctors, both locally and internationally.
Authorisation & Scheduling
We coordinate with your claims and approvals team to speed up the process.
Treatment Oversight
Continuous monitoring during treatment to ensure compliance with approved plans.
Post-Treatment Follow-up
Ensuring recovery milestones are met and documentation is complete.
Special Programs for Insurers
Regional PET-CT & Nuclear Medicine (HOPE Program)
Priority access to advanced cancer diagnostics.
Specialist Surgical Camps
Reduce overseas referrals by bringing visiting surgeons to the region.
Corporate Wellness & Screening
Preventive health packages for insured corporate clients.
Trusted By
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Partner With Us
If you're looking for a healthcare coordination partner that combines medical diligence with operational efficiency, Teralife is your trusted ally.