Privacy Policy
TERALIFE ("we," "us," "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or engage with us in any other way.
Information We Collect
Personal Information
We may collect the following types of personal information from you:
- Contact Information: Name, address, email address, phone number.
- Medical Information: Health history, medical conditions, treatments, and prescriptions.
- Demographic Information: Age, gender, and other related information.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Communication Information: Correspondence through email, phone, or other communication channels.
Non-Personal Information
We may also collect non-personal information, including:
- Usage Data: Information about how you use our website and services.
- Device Information: Information about the devices you use to access our services, such as IP address, browser type, and operating system.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: Coordinating medical and surgical solutions tailored to your needs.
- To Communicate: Contacting you about your inquiries, appointments, and treatments.
- To Improve Our Services: Analyzing usage data to enhance our website and services.
- To Process Payments: Managing billing and payment transactions.
- To Comply with Legal Obligations: Meeting regulatory requirements and responding to legal processes.
- To Protect Rights and Interests: Ensuring the security and integrity of our services and protecting against fraud.
How We Share Your Information
We may share your information with:
- Medical Partners: Hospitals, doctors, and other healthcare providers involved in your treatment.
- Service Providers: Third-party vendors who assist us with operations, such as payment processing and IT services.
- Legal and Regulatory Authorities: When required by law or necessary to protect our legal interests.
- Business Transfers: In the event of a merger, acquisition, or other business transaction involving TERALIFE.
Data Security
We implement a variety of security measures to protect your personal information, including:
- Encryption: Protecting sensitive data during transmission and storage.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Regular Audits: Conducting security assessments to identify and address vulnerabilities.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
Your Rights
You have certain rights regarding your personal information, including:
- Access: Requesting a copy of the personal information we hold about you.
- Correction: Requesting that we correct any inaccuracies in your personal information.
- Deletion: Requesting that we delete your personal information, subject to legal and contractual obligations.
- Objection: Objecting to the processing of your personal information in certain circumstances.
- Restriction: Requesting that we restrict the processing of your personal information in certain circumstances.
To exercise your rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this policy.
Contact Us
If you have any questions or queries, please contact us at hello@teralife.health.