Patient Coordinator

The Opportunity

What You Will Do

• Understand Patient Requirements — Speak with patients and families to understand their medical history, diagnosis and treatment needs.
• Coordinate Treatment Options — Work with TERALIFE teams, hospitals and specialists to obtain appropriate treatment plans and options.
• Counsel Patients — Explain treatment pathways, expected processes and available healthcare options clearly.
• Manage Patient Enquiries — Take ownership of assigned leads from first enquiry through treatment confirmation.
• Maintain Follow-Ups — Ensure patients receive timely follow-up and remain engaged throughout their decision journey.
• Work Towards Targets — Manage your patient pipeline and deliver against defined conversion objectives.
• Coordinate Internally — Work closely with medical teams, hospitals, operations and other TERALIFE centres.

Who We Are Looking For

You should have 2–5 Years of relevant professional experience in one or more of the following areas:

You should have 2–5 years of relevant professional experience in hospital administration, patient navigation, or healthcare customer care. You must be empathetic, articulate, and committed to excellent patient service.

What Will Help You Succeed

Why TERALIFE?

TERALIFE is a growing international healthcare access platform with operations across Africa and India. We connect patients with advanced medical treatments, experienced specialists and leading hospitals across multiple countries.

As part of TERALIFE you can gain exposure to advanced areas and dynamic projects including:

You will work in a fast-paced international environment while developing practical experience across digital storytelling, multilingual communication and patient access.